How can we help you today?

Click "Start free" on the homepage and choose whether you are a landlord, tenant, or contractor. You will be signed in straight away — no credit card required.

Go to the sign-in page and click "Forgot password". You will receive an email with a secure link to set a new one.

MySmartRental is web-based and runs on any modern browser (Chrome, Safari, Edge, Firefox) on desktop or mobile. Native iOS and Android apps are also available.

We charge per unit based on volume tiers. Larger portfolios unlock lower per-unit rates with a minimum monthly spend.

Yes. Your plan scales automatically with your portfolio — cross a unit threshold and the per-unit rate adjusts in the next billing cycle.

M-Pesa STK push is built in and is how most landlords and tenants pay. Bank transfers are also supported for larger portfolios.

Yes. Data at rest is encrypted with AES-256, and every request is served over TLS. Documents and photos live in secure, access-controlled storage.

You do. We only host the data so we can run the service. You can export or delete it at any time.

From the tenant app or web portal, tenants tap "Log issue", add a short description, and attach photos. The ticket lands in your landlord dashboard immediately.

Contractor invoices are tracked inside MySmartRental. Mark them paid once work is verified, and the history stays on the ticket for future reference.